Find quick answers about Fyn & Good jewelry, shipping, returns, and care. If you still need help, contact us at support@fynandgood.com.

Product & Quality

Is Fyn & Good jewelry really waterproof?

Yes. Our jewelry is designed to be water-friendly, so you can wear it in the shower, in the rain, and during everyday activities without worrying about damage.

Will the jewelry tarnish or fade over time?

Our pieces are made with premium stainless steel and finished with advanced 18K PVD gold plating, which helps them resist tarnishing and maintain their shine longer than standard plating.

Is your jewelry hypoallergenic and safe for sensitive skin?

Yes. Our jewelry is made to be skin-safe and comfortable for sensitive skin. It’s crafted with high-quality stainless steel and designed to be gentle for everyday wear.

Is this jewelry made of real gold?

Our pieces are not solid gold. They are 18K PVD gold plated over premium stainless steel, creating a durable, long-lasting finish with an elevated look and feel.

Can I wear it to the gym or while sweating?

Absolutely. Fyn & Good is designed to be sweat-proof and made for active lifestyles, so you can wear your pieces during workouts and daily movement.

Care

How do I care for my jewelry?

Keep it simple: wipe gently with a soft cloth after wear and store it in a pouch when not in use. Avoid harsh chemicals (like bleach or strong cleaning products) to keep the finish looking its best.

Can I sleep in my jewelry?

Yes, many customers do. For the best longevity, we recommend removing jewelry when using harsh products or doing heavy impact activities, but everyday wear — including sleep — is generally fine.

Shipping & Delivery

How long does shipping take?

Delivery times vary by location. Most orders arrive within 5–15 business days. You’ll receive tracking details once your order ships.

Do you offer free shipping?

Yes — we offer free shipping on orders over $XX. Shipping rates and options are shown at checkout.

Will I receive tracking information?

Yes. As soon as your order ships, we’ll email you a tracking link. Please allow 24–48 hours for tracking updates to appear.

Returns & Exchanges

What is your return policy?

We accept returns within 30 days of delivery as long as items are unused, unworn, and returned in original packaging.

Do you offer exchanges?

Yes. Exchanges are available within 30 days of delivery, subject to stock availability.

What if my item arrives damaged or incorrect?

Please contact us within 48 hours of delivery with photos of the item and packaging. We’ll take care of it as quickly as possible.

Still Need Help?

If you can’t find what you’re looking for, email us at support@fynandgood.com — we’re happy to help.